Socrates believed that knowledge was the ultimate virtue, best used to help people improve their lives. “The only good is knowledge and the only evil is ignorance.”
Sometimes we are not aware of how we come across. We do not gather the effect of what we do or say. That is called a blind spot.
If we listen to feedback, whether it is direct or more subtle, we can learn more about ourselves and how our actions appear to others.
And may be there are good reasons to change.